If, for reasons beyond our control, your jewelry arrives damaged, you have no need to worry. We are here for you. Write to us at clientes@armonti.es with photos of the packaging and the product, and our team, with the warmth and dedication that defines us, will evaluate your request. Please note that return shipping is at your expense. We will send you a new one at no cost, because every piece of jewelry deserves to shine as you imagined.

Your satisfaction is our priority. If your purchase is not what you expected, you have 14 days to return the item in perfect condition, in its original packaging, and unused. Send us photos of the product and our team, with care and attention, will evaluate the situation to provide you with the best solution. You can opt for a refund; please note that the return shipping is at your expense, and your request will be processed within an average of ten days, depending on the payment method used. Alternatively, if you prefer, you can request a gift card valid for one year. We want every experience with you to be special, because more than selling jewelry, we build bonds of trust.

Sometimes, things are not as we imagine them, and we understand that. That's why our team will act immediately to ensure your satisfaction. Tell us which piece you want to exchange your jewelry for, and we will make it happen.

We only ask that you keep it in its original packaging and in perfect condition. Send us time-stamped photos, and we will guide you step-by-step on how to proceed.

Please note that the new piece will be shipped once we have received and verified the return at our workshop. Therefore, we recommend carefully choosing the shipping company and method to send us the package: the speed of your shipment will determine how quickly we can get your new jewelry to you. Remember that this reshipment is at your expense.

Please also keep in mind that, due to the high-definition lighting and photography techniques used in jewelry, the tones or nuances of the pieces may vary slightly from the images on the website. However, we guarantee that the product you receive is 100% original, of the highest quality, and faithful to the described specifications.

Write to us at clientes@armonti.es, because your happiness is our priority.

Wow, if only all problems were so easy to solve! Write to us at clientes@armonti.es and tell us what happened; we're sure to find the perfect solution soon.

At Armonti, we love for every bracelet to fit your wrist perfectly. We know that getting the size right the first time can sometimes be a challenge, so we want to make it as easy as possible for you.

If you receive your order and notice you've made a mistake with the size, don't worry!

• Your first exchange is welcome: We will process your bracelet size exchange quickly. So you don't have to repeat this process in the future, we will save that new measurement as your reference size in your profile for your next purchases (unless you decide to change it yourself directly when placing a new order).
• One opportunity per sizing error: Please note that the exchange option for sizing errors applies only once per customer/order. Once this first adjustment is made, we will not be able to make a second exchange for the same reason. Therefore, we recommend measuring your wrist carefully or consulting us if you have any doubts about your ideal size before requesting the exchange.

Need to adjust your size? Write to our customer service channel clientes@armonti.es with your order number and the new measurement you need, and we will guide you through the process.